Last Updated: August 19, 2025

This Privacy Notice and Cookies Policy (“Privacy Notice”) explains how Delphia Consulting, LLC (“Delphia,” “we,” or “our”) collects, uses, discloses, and protects personal information. This Notice applies to any website, application, or service that references it.

If you are a California resident, our Privacy Notice for California Residents supplements this Notice and describes additional rights under the California Consumer Privacy Rights Act (CPRA).

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with specific privacy rights, additional protections may apply as described in Section 6.

Delphia’s services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

1. Who We Are

This Privacy Notice applies to all products, applications, and services offered by Delphia Consulting, LLC, an Ohio Limited Liability Company with offices at 1550 Old Henderson Road, Suite 227, Columbus, Ohio 43220.

2. How We Collect Information

To the extent permissible under applicable law, Delphia collects information about you and other parties whose details you provide when you:

  • Register to use our websites, applications, or services (including free trials).

  • Place an order for applications or services.

  • Use our applications, including time and attendance, HR, payroll, and benefits tools (which may involve metadata collection).

  • Complete online forms, surveys, or interactive features.

  • Interact with us via social media.

  • Provide contact details when registering or updating an account.

  • Contact us offline (by phone, email, mail, SMS).

  • Partially complete or abandon a web form — Delphia may use this information to remind you to finish or for marketing.

We also collect information from devices and applications used to access our websites, applications, or services, including:

  • Device identifiers and type.

  • IP address and connection data.

  • Approximate geolocation.

  • Browsing history and traffic data.

This collection may occur through cookies or similar technologies (see Section 10).

We may also receive information from third parties entitled to share it (e.g., credit agencies, integration partners, public sources).

Sensitive Personal Information (SPI). Depending on the services provided, Delphia may process:

  • Government identification data (e.g., Social Security numbers, driver’s license, or passport numbers for I-9 verification).

  • Biometric data (e.g., fingerprints, facial recognition used in time clocks).

  • Precise geolocation data (for geofencing/timekeeping services).

  • Health and benefits information (for insurance enrollment and benefits administration).

3. How We Use Information

Delphia uses personal information, where permitted by law, to:

  • Provide, maintain, and improve applications, products, and services.

  • Process orders, transactions, and payments.

  • Administer HR, payroll, timekeeping, and benefits solutions for clients.

  • Verify employment eligibility (e.g., I-9 compliance).

  • Provide geolocation-based timekeeping (e.g., geofencing clock-ins).

  • Manage client relationships and provide customer support.

  • Comply with legal and regulatory obligations.

  • Detect, prevent, and investigate fraud, security incidents, or unlawful activities.

  • Conduct analytics, benchmarking, and research (pseudonymized or aggregated where possible).

  • Deliver targeted advertising, in-product messages, or other marketing (with opt-out options).

  • Contact you about surveys, product feedback, or updates.

Delphia may monitor and record communications (including phone calls and emails) for training, quality, compliance, or support.

4. Sharing Information

Delphia may share information with:

  • Service providers and vendors (hosting, payment processing, analytics, IT services).

  • Business partners, resellers, and system implementers assisting in delivering services.

  • Employers/clients when you are an employee or participant in their HR/payroll/benefits systems.

  • Regulators and law enforcement when required by law.

  • Government bodies where reporting is mandatory.

  • Third parties with whom you have a relationship (e.g., social media platforms, if you connect your account).

  • Another organization if Delphia sells, merges, or transfers assets.

Delphia does not sell personal information for money. Under CPRA, certain disclosures may constitute “sharing” for cross-context behavioral advertising.

5. Marketing

Delphia may use your information to contact you about applications, products, or services that may be of interest. We may also share your information with carefully selected partners for similar purposes.

You may opt out of marketing at any time by:

  • Selecting your contact preferences on our websites or applications.

  • Clicking “unsubscribe” in emails.

  • Contacting us at privacy@delphiaconsulting.com.

Delphia may also use third-party platforms (e.g., LinkedIn, Google) to deliver targeted ads. You can manage ad preferences through those platforms.

6. Your Rights

Depending on your location, you may have the following rights:

  • California residents: see our Privacy Notice for California Residents for rights under the CPRA (access, correction, deletion, opt-out of sharing, limit use of Sensitive PI).

  • EEA/UK and similar jurisdictions: rights to access, correct, erase, restrict, object, data portability, and withdraw consent.

  • General: the right to opt out of marketing and to contact Delphia with privacy questions.

Requests may be made via privacy@delphiaconsulting.com or 1-888-421-2004.

7. Data Retention

Delphia does not generally retain client employment, payroll, I-9, or benefits data after services end. Clients (employers) are responsible for extracting and preserving their data.

Delphia only retains such data when:

  • Contracted to store it on behalf of a client, or

  • Engaged to assist with extraction.

For its own business purposes, Delphia retains:

  • Customer account and transaction records: 7 years.

  • Marketing contact information: until opt-out or deletion.

  • Website analytics and technical logs: up to 24 months.

8. Security and Storage

Delphia takes appropriate technical and organizational measures to secure personal information against unauthorized access, use, or loss. However, no system is completely secure, and data transmitted online is at risk.

If Delphia provides you with a password, you are responsible for keeping it confidential.

If you believe your account has been compromised, contact privacy@delphiaconsulting.com immediately.

9. Other Sites and Social Media

This Notice does not apply to third-party websites or services accessed through links. We encourage you to review their privacy policies.

If you connect Delphia services to social media platforms, those platforms may share personal information with Delphia based on your account settings.

10. Cookies, Analytics, and Tracking

Delphia uses cookies and similar technologies to:

  • Enable website functionality.

  • Collect analytics and performance data.

  • Provide personalization.

  • Deliver targeted advertising.

Details include:

  • Strictly necessary cookies for core site functionality.

  • Performance cookies/analytics (e.g., Google Analytics, ClickDimensions).

  • Functionality cookies for preferences.

  • Targeting/advertising cookies for relevant ads.

See Google’s How Google uses data and ClickDimensions’ Privacy Policy for details.

You can adjust cookie settings in your browser. Disabling cookies may impact functionality.

11. Changes to This Notice

Delphia may update this Notice from time to time. The “Last Updated” date reflects the most recent version.

12. Contact Information

For questions or privacy requests, contact:

Delphia Consulting, LLC
Attn: Data Protection
1550 Old Henderson Road, Ste 227
Columbus, Ohio 43220
Email: privacy@delphiaconsulting.com
Phone: 1-888-421-2004