Industry
Manufacturing
Jason is the performance manager at NorthStar Manufacturing, a mid-sized company with over 300 employees across multiple production lines.

The Challenges
The manufacturing industry presents unique challenges when it comes to performance management, including:
- High-Volume Workforce: Managing the performance of a large, diverse workforce across multiple shifts and locations can be difficult, especially when using manual or outdated systems.
- Operational Efficiency: Ensuring employees meet productivity and efficiency targets while maintaining quality standards is critical.
- Employee Development: Balancing the need for on-the-job training and skill development with day-to-day operational demands can be challenging.
- Regulatory Compliance: Maintaining compliance with safety regulations and labor laws often requires time-consuming documentation and regular performance reviews.
The Solution
Jason implemented miviva, leveraging the following key features to address the unique challenges of the manufacturing industry:
- Flexible Performance Reviews: Customizable review cycles that fit the fast-paced manufacturing environment, allowing Sam to conduct reviews that align with production schedules.
- Goal Setting and Tracking: Metric and milestone goals enable Jason to set clear, measurable goals for employees that are linked to production targets and business objectives. By duplicating goals for employees with the same job title, Jason could quickly align individual goals with the organization.
- 1:1 Meetings with Action Items: Structured 1:1 meetings that include agendas and action items on a mobile-friendly app helped Jason have performance discussions on the factory floor, and those performance discussions led to tangible improvements.
- Real-Time Performance Tracking: A dashboard that provides real-time insights into employee performance, giving Sam a snapshot of his team’s progress to make informed decisions quickly and efficiently.
The Result
Since implementing miviva, NorthStar Manufacturing has experienced several key benefits:
- Improved Operational Efficiency: Increased productivity, thanks to better alignment of individual and team goals with production targets.
- Enhanced Employee Development: Improvements in employee skill development and training effectiveness, driven by more focused and actionable 1:1 meetings.
- Streamlined Compliance: Compliance with performance documentation, reducing the risk of regulatory penalties and improving safety standards.
- Time Savings: A reduction in time spent on performance management tasks, allowing Jason and other managers to focus on strategic initiatives and overall business improvement.
By implementing miviva, Jason was able to streamline performance management processes, resulting in increased productivity, enhanced employee development, and more efficient use of his time. Learn more about how miviva can work for your organization.
Conclusion
By implementing miviva, Jason was able to streamline performance management processes, resulting in increased productivity, enhanced employee development, and more efficient use of his time. Learn more about how miviva can work for your organization.


