Industry

Small Business

Olivia is the owner of Brightside Marketing, a small and growing digital agency with 43 employees. Daily, she juggles client work and business development.

The Challenges

Small business owners like Olivia face unique challenges when it comes to performance management, including:

  • Time Constraints: With so many responsibilities, finding time for regular performance reviews and advanced performance management practices can seem impossible.
  • Starting Small: While performance reviews are a priority, small business owners often feel overwhelmed by the idea of implementing more comprehensive performance management processes.
  • Employee Development: Balancing the need for employee growth with the business’s daily demands can be difficult.
  • Alignment with Business Goals: Confirming that every team member’s goals align with the overall direction of the business is crucial but challenging without structured tools.

The Solution

Olivia implemented miviva, focusing initially on the features that met her immediate needs:

  • Flexible Performance Reviews: miviva offers customizable review cycles and customizable templates that allow Olivia to start with simple annual reviews, easily fitting into her busy schedule.
  • Goal Setting and Tracking: Although she started small, Olivia found that miviva’s goal setting and tracking tools are easy to use and help ensure her team’s goals are aligned with business objectives.
  • 1:1 Meetings with Action Items: As she became more comfortable, Olivia began utilizing miviva’s 1:1 meeting tools, where she used miviva’s suggested 1:1 topics to create meaningful agendas quickly.
  • Real-Time Performance Tracking: Olivia started by tracking one significant sales metric to a business-wide goal. Over time, she continues to add other metrics. Even with a simple setup, miviva provides real-time insights into employee performance.

The Result

Since implementing miviva, Brightside Marketing has seen notable improvements, including:

  • Ease of Implementation: Because miviva requires no IT department for initial setup, Olivia easily set up miviva for her and her team. She created a customizable performance review template for her team in under an hour.
  • Improved Employee Development: The introduction of performance reviews and later structured 1:1 meetings increased employee satisfaction and professional growth.
  • Enhanced Goal Alignment: Olivia duplicated individual goals for employees with similar jobs, thereby quickly aligning individual goals with business objectives and contributing to better overall performance.

miviva offered Olivia the perfect solution, allowing her to start small and gradually expand as her comfort and needs grew. Learn more about how miviva can work for your organization.

Highlights

Industry

Small Business

Challenges Faced

  • Time constraints
  • Difficult to implement a large new system
  • Balancing needs for employee growth with business growth
  • Aligning employee goals with business goals

Strategy

  • Implemented flexible performance reviews that fit the needs of a small business
  • Began with basic goal setting and tracking and added more goals over time
  • Started regular 1:1s with employees

Results Achieved

  • Improved employee development
  • Business goals aligned with employee goal
  • View real-time business data to guide decision-making

Conclusion

miviva offered Olivia the perfect solution, allowing her to start small and gradually expand as her comfort and needs grew. Learn more about how miviva can work for your organization.

Watch a Demo

Performance Management Application Demo

See how miviva can help you achieve your small business goals.